Totally believable. Someday I'll tell the story of how in a 6-month period
* I was hired at Twitter to manage a growing anti-abuse team
* hiring was frozen
* an exec seized control for his own glory
* my team was decimated
* I and others were laid off
* I got no severance https://t.co/ZXqt0RvPpJ
What I would like to be true: social media execs fight abuse because they don't want their platforms to be instruments of injury, oppression, and harm to society.
What I think is really true: execs treat abuse as a PR problem. They do the minimum to make the shame stop.
When an individual human feels shame but not guilt, that's a problem. It leads not to moral behavior, but to *performing* morality until the heat is off. We'd probably call a person like that a narcissist.
I can't know what those execs are really like (although I'd pay good money for independent psych evals of all of them). But I think it's fair to say Twitter and Facebook as companies are narcissistic. And sociopathic wouldn't be out of the question.
I've got too much to do today for this to turn into the eleventy-seven tweet rant that I'd like it to be. As one of Twitter's first 500 users, I'd love to see it truly succeed. I really do believe in the power of human connection, so I'd even like FB to get it together.
But I believe any tool that is about human connection has to start with respect for people as the bedrock. Twitter and Facebook, though, have at their heart a deep contempt for the individual experience. And that's reflected over and over in exec behavior and product choices.
The end for now. But to be continued!