Is there a book about empathetic management out there? I suspect it would answer a lot of the manager-questions I get asked. @avflox and I were chatting and came up with some chapter titles:
Chapter 1: Everyone's a human. That includes you. Treat them accordingly.
Chapter 1 includes topics like "everyone needs a rest, sometimes unexpectedly, so structure your team with failover" and "no, really, that includes you. Take breaks so you can care better for the team"
and "treat each other with respect. Start with listening"
Chapter 2: Get everyone to use their words. It will save everyone a lot of drama.
(The number of times I've said "I'm always going to try to support you, but my psychic facilities are sadly inoperative so if you tell me what you want you may get better results" is... not zero.)
Chapter 3: Accountability for performance is part of a manager's responsibility to their whole team.
Subtitle: work not done by one member of the team falls on the rest of the team.
Chapter 4: Diversity is a thing. It will make your team better.
With special notes on planning inclusive team events including "even if the escape room claims to have a wheelchair ramp call and ask because they might not *always* have it"
Chapter 5: Special mental needs.
With notes for trying to support different people with contradictory needs.
There are some bits in here which I would have loved in a book when I started managing, especially one which talks about how some of these techniques differ in larger orgs.
... There are some bits in here I would have liked to hand to some other managers. 😉
What other topics and chapters do you think should go into a book on empathetic management?
⚑😀 4A4D42 😀⚑ @josebiro
Jeff Weiner talks frequently about compassionate leadership, which might be close to what you're looking for. I saw a fireside chat that resonated pretty powerfully for me. I'm not sure if there's a book, but there should be.
I think he's right -- it should be "compassion" over "empathy". That's a good point. I'll have to look into what else he's been saying.
Thanks for the pointer!
Brian Fenton @brianfenton
something like this? https://t.co/4YAQ65vEHI
I would be surprised if this one got into a bunch of those topics, but it might be a good place to start.
⚑😀 4A4D42 😀⚑ @josebiro
Thanks for the pointer right back at'cha... I haven't seen this writeup before. Reading now. Also, 100% would buy the book you outlined.